Frequently Asked Questions

Parent Frequently Asked Questions

All FAQs

What is Pallies' teacher / child ratio?


In our Young toddler classroom for 1 – 2 year olds, it is a 1:4 teacher/child ratio. In our Older Toddler classroom for 2 – 3 year olds, it is a 1:5 teacher/child ratio.




Is the registration fee refundable?


No, the registration fees are not refundable since they are used to help defray the cost of ongoing accidental insurance, supplies, and administration.




What is due on my child’s first day of school?


On your child’s first day of enrollment, a current medical form with your child’s updated immunizations and a pick-up authorization form is required.




Once enrolled in the program, how much time do I have to give if I need a change of schedule for my child?


To request a change of schedule, you must do so in writing thirty (30) days before the schedule change so that we may make accommodations accordingly.




Are enrichment programs available?


From time to time, based on the theme of the lesson plans, we will have third party providers come into the center for enrichment programs.




Will music be played throughout the center and will the settings be monitored?


Yes, Music is an integral part of the Pallies Experience and will be played throughout the school. Different genres and instrumental pieces will be introduced.




What are the steps to enrollment?


After you tour our facility and are ready to reserve a spot for your child, you will then need to complete an application for enrollment, a registration form, and pay the associated registration and tuition fees. Please note: because we operate on a first come first serve basis, a spot for your child is not reserved until both the application and fee payments are completed.




Does Pallies employ cleaning professionals and what is the frequency for cleaning?


Yes, we have employed a professional cleaning crew who will clean the entire facility throughout the day.




How often do teachers clean?


Teachers have daily and weekly cleaning responsibilities.




How do we combat cross contamination as it relates to cleaning?


We practice good handwashing techniques to eliminate the spread of germs. For mouthed toys we remove the toys to prevent cross contamination and put it in our dirty bin. These toys are washed with our soap and water solution and sprayed with our bleach and water solution. We also ask families to help us to promote good hygienic habits and routines when washing their hands and children’s hands when entering the classroom.




How do teachers communicate with families?


Communication is very important to us. Teachers/Administration can communicate with families, face to face at then end of the day during pickup and via daily report forms (DRF). Families can also communicate to teachers by emailing our center. Pallies will also be in touch with families through emails at the end of a month with class highlights and photos of what the children have learned throughout the month.




How often are parent teacher conferences scheduled?


Parent teacher conferences or meetings are handled on an ad-hoc basis.




What is the transition period for enrollment as it relates to separation anxiety?


We invite parents to come a few days before the child starts for a period of two hours to spend time with the teacher and new classmates. After the two-hour introductory period, they will begin an optional three-day drop-off enrollment period-with a staggered schedule becomes longer with the last day lasting as long as the child's contracted schedule of hours. Having this period built in the schedule helps ease Separation Anxiety (developing and creating relationships with you, your child and caregiver/teachers). We also provide families with resources on strategies to help with Separation Anxiety. We also encourage family photos as all children will have a sense of belonging as our school family grows with every new and transitioning child.




Do we have an open door policy for parents to join?


Yes, but this is limited to special designated days or when we encourage parents to participate in the classroom.




How often do the children go outside?


All children are scheduled to have at least 30-60 minutes of outdoor/gross motor time a day, weather permitted. Teachers take the children out in the morning and afternoon weather permitted.




Take us through the day in the life of a toddler and preschooler.


Please inquire about our Toddler / Preschool Daily Schedule.




What sort of assessment tool and curriculum does the school use?


We will use multiple assessments: portfolios, informal and formal assessments, observations to learn about the development of all of our learners. We will follow a monthly thematic curriculum that will be student- centered, and promote hands-on learning.




Does the parent handbook address all of the school policies? How flexible or stringent are we with enforcing policies regarding sickness, lateness etc.?


Yes. Policies are subject to change at the discretion of our Executive Director/Management. We are fair but stringent and will enforce the policies set before us to maintain the integrity, fairness and expectations for all of our families.




What holidays do we observe? What are the days that the school is closed?


Pallies operates all year round except for public holidays and during extended holiday periods during Songkran and Christmas. Please see the calendar for school closings and events.




What are the parents required to provide for their child?


Our toddler families are responsible for bringing, diapers/pull ups/underwear, wipes, change of clothes size and weather appropriate (labeled to avoid confusion), and sunscreen (optional). If taking a nap, bring a blanket to be laundered by the end of your child’s school week. Please note school materials and a supply list will be given to you upon enrollment.




Are snacks and meals included?


Yes, all snacks (morning/afternoon) and meals (light breakfast, lunch, dinner) are included depending on your selection of a full or half day enrollment. We are a nut free facility so please refrain from sending your child to school with a snack or treat that has traces of nut. No Peanut butter and Nutella please.




What kind of snacks and meals are provided for the toddler program?


We have a nutritionist design our lunch and dinner plans to provide a well balanced meal. Milk and water are available for kids to drink at all meals as well. Snacks consists of either fruits, vegetables, crackers/pretzels, and cheeses.





Enrollment / Fees

What are the steps to enrollment?


After you tour our facility and are ready to reserve a spot for your child, you will then need to complete an application for enrollment, a registration form, and pay the associated registration and tuition fees. Please note: because we operate on a first come first serve basis, a spot for your child is not reserved until both the application and fee payments are completed.




Is the registration fee refundable?


No, the registration fees are not refundable since they are used to help defray the cost of ongoing accidental insurance, supplies, and administration.




What is due on my child’s first day of school?


On your child’s first day of enrollment, a current medical form with your child’s updated immunizations and a pick-up authorization form is required.




Once enrolled in the program, how much time do I have to give if I need a change of schedule for my child?


To request a change of schedule, you must do so in writing thirty (30) days before the schedule change so that we may make accommodations accordingly.





Environment

Does Pallies employ cleaning professionals and what is the frequency for cleaning?


Yes, we have employed a professional cleaning crew who will clean the entire facility throughout the day.




How often do teachers clean?


Teachers have daily and weekly cleaning responsibilities.




How do we combat cross contamination as it relates to cleaning?


We practice good handwashing techniques to eliminate the spread of germs. For mouthed toys we remove the toys to prevent cross contamination and put it in our dirty bin. These toys are washed with our soap and water solution and sprayed with our bleach and water solution. We also ask families to help us to promote good hygienic habits and routines when washing their hands and children’s hands when entering the classroom.





Communication

How do teachers communicate with families?


Communication is very important to us. Teachers/Administration can communicate with families, face to face at then end of the day during pickup and via daily report forms (DRF). Families can also communicate to teachers by emailing our center. Pallies will also be in touch with families through emails at the end of a month with class highlights and photos of what the children have learned throughout the month.




How often are parent teacher conferences scheduled?


Parent teacher conferences or meetings are handled on an ad-hoc basis.




What is the transition period for enrollment as it relates to separation anxiety?


We invite parents to come a few days before the child starts for a period of two hours to spend time with the teacher and new classmates. After the two-hour introductory period, they will begin an optional three-day drop-off enrollment period-with a staggered schedule becomes longer with the last day lasting as long as the child's contracted schedule of hours. Having this period built in the schedule helps ease Separation Anxiety (developing and creating relationships with you, your child and caregiver/teachers). We also provide families with resources on strategies to help with Separation Anxiety. We also encourage family photos as all children will have a sense of belonging as our school family grows with every new and transitioning child.




Do we have an open door policy for parents to join?


Yes, but this is limited to special designated days or when we encourage parents to participate in the classroom.





Scheduling / School Calendar

How often do the children go outside?


All children are scheduled to have at least 30-60 minutes of outdoor/gross motor time a day, weather permitted. Teachers take the children out in the morning and afternoon weather permitted.




Take us through the day in the life of a toddler and preschooler.


Please inquire about our Toddler / Preschool Daily Schedule.




What holidays do we observe? What are the days that the school is closed?


Pallies operates all year round except for public holidays and during extended holiday periods during Songkran and Christmas. Please see the calendar for school closings and events.





Assessments

What sort of assessment tool and curriculum does the school use?


We will use multiple assessments: portfolios, informal and formal assessments, observations to learn about the development of all of our learners. We will follow a monthly thematic curriculum that will be student- centered, and promote hands-on learning.





Policies & Procedures

Does the parent handbook address all of the school policies? How flexible or stringent are we with enforcing policies regarding sickness, lateness etc.?


Yes. Policies are subject to change at the discretion of our Executive Director/Management. We are fair but stringent and will enforce the policies set before us to maintain the integrity, fairness and expectations for all of our families.





Supplies

What are the parents required to provide for their child?


Our toddler families are responsible for bringing, diapers/pull ups/underwear, wipes, change of clothes size and weather appropriate (labeled to avoid confusion), and sunscreen (optional). If taking a nap, bring a blanket to be laundered by the end of your child’s school week. Please note school materials and a supply list will be given to you upon enrollment.




Are snacks and meals included?


Yes, all snacks (morning/afternoon) and meals (light breakfast, lunch, dinner) are included depending on your selection of a full or half day enrollment. We are a nut free facility so please refrain from sending your child to school with a snack or treat that has traces of nut. No Peanut butter and Nutella please.




What kind of snacks and meals are provided for the toddler program?


We have a nutritionist design our lunch and dinner plans to provide a well balanced meal. Milk and water are available for kids to drink at all meals as well. Snacks consists of either fruits, vegetables, crackers/pretzels, and cheeses.





Teacher / Child Ratio

What is Pallies' teacher / child ratio?


In our Young toddler classroom for 1 – 2 year olds, it is a 1:4 teacher/child ratio. In our Older Toddler classroom for 2 – 3 year olds, it is a 1:5 teacher/child ratio.





Contact Us: +66 62-298-8995   /   Pallies.Daycare@gmail.com   /  228/1 Soi Thonglor 8, Sukhumvit 55, Bangkok, Thailand 10110

Pallies International Daycare Preschool

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